In her now-deleted posts, Chastain called out the airline for offering what she considered an inadequate compensation, showing a screenshot of the $15 credit offer. She pointed out that the flight’s entertainment system didn’t work for the entire six-hour journey.
JetBlue responded, explaining that all passengers affected by the issue received the same credit. Chastain argued that, as a loyal customer with a TrueBlue account, she and her husband, who had also paid $1,500 for his ticket, deserved more than the standard offer.
Social media users were quick to react, with many poking fun at the situation. Some joked about her wealth and the irony of a public complaint over a $15 credit. Others suggested she was overreacting, calling the situation “embarrassing” and advising her to “read the room.” Despite the online criticism, Chastain has not issued any further comments.